Delivery and Returns

Deliveries

• All items will be delivered via 

• After placing the order, a confirmation email will be sent. You will receive another notification once your order is out for delivery.

• You must provide complete and accurate information when filling your shipping address

• The driver might contact you for additional details or to coordinate delivery times

• Once your order is dispatched, estimated arrival date is 2 to 5 working days for local deliveries and 7 to 10 working days depending on your zone. 

Returns 

• Any unworn item can be exchanged within 5 days from its delivery date

• Any item you wish to exchange must be in its initial condition

• You can send us an email on onlineatrois@gmail.com or dm us with your order number & the item(s) you would like to exchange

• A delivery fee will be charged when exchanging your item(s) or you can pass by our warehouse to exchange your item(s)

• You can keep the amount in your balance as store credit until you choose what alternate item you would like to purchase

• Refunds are not available at point of purchase